A little help, a little quiet
Make yourself
comfortable.
Help with your sounds, saved mixes, sleep timer and the one-time ad-free upgrade.
Email Still supportTell us your iPhone model, iOS version and what happened. Please do not send passwords, payment-card details or sensitive personal information.
A few useful answers
How do I make a mix?
Tap sounds to add them, then open Mixer. Adjust each sound’s volume independently. Choose Save mix to name your combination; find it again in Saved.
Can I listen offline or with my screen locked?
Sounds are included in the app and can play offline. Playback continues with the screen locked. Use the lock-screen controls to pause or resume. Ads and purchases require an internet connection.
How does the sleep timer work?
Tap the timer icon and choose 15, 30, 45, 60, 90 or 120 minutes. Playback fades during the final 15 seconds.
Is Still a subscription?
No. All sounds, mixing, saved mixes and the sleep timer are available free. The optional Still Ad-Free purchase removes advertising with a single payment. The planned US price is $4.99; the App Store displays the price in your local currency before you buy.
How do I restore my ad-free purchase?
Use the same Apple Account you used to buy Still Ad-Free. Open Settings in Still, then Restore Purchases. Check your internet connection if the purchase is not found. For billing or refund requests, visit Apple’s purchase support.
Where are my saved mixes stored?
Saved mixes and preferences are stored on your device. Still has no sign-in or developer-operated cloud account. Deleting the app can remove its local settings.
How do I manage advertising privacy?
Where available, open Settings and choose Ad privacy choices. The optional ad-free purchase removes advertising. See our privacy policy for details.
Where can I find recording credits?
Open Settings in Still to view the recording sources and credits.